Privacy Policy

Who this policy covers

This policy explains how Best Web Digital handles personal information from this website. Best Web Digital is based in Florida, United States, and works with service businesses across the U.S. If you contact us, request a free website and search review, or simply read the site, this describes what happens with the information involved.

Information you give us

The contact form asks for your name, your email address, your website address if you have one, and a message. Those fields are the only information the form collects. You can also email us directly, in which case we receive whatever you choose to include, such as your name, email address, business details, and any attachments.

Please send only what is needed to review your site and answer your question. There is no need to include sensitive personal information.

Technical information from hosting and security

Like most websites, this site runs on hosting and security infrastructure operated by service providers. In the normal course of serving and protecting a website, those providers may process technical information such as:

• IP address and general network information
• Browser and device details
• The pages or files requested and the time of the request
• The referring page, when a browser sends one
• Security, error, and performance logs

This site is built and hosted on Lovable. Lovable provides aggregate visitor analytics for published sites. The reports we see are summarized: visitors, page views, visit duration, traffic sources, device type, and country based on the browser's time zone. Lovable says this measures overall site traffic rather than individual people, and that it does not build visitor profiles or follow people across separate visits.

Why we use this information

• To read and reply to your inquiry
• To perform the free website and search review you asked for
• To discuss a possible scope of work
• To operate, maintain, and secure this website
• To understand overall site traffic and how pages are used, using aggregate analytics
• To detect and prevent spam, fraud, and abuse
• To keep the business records we reasonably need
• To comply with applicable law

Service providers and disclosures

Contact form submissions are delivered to our business inbox through an email delivery provider (Resend). The site is built and hosted on Lovable, which also provides the aggregate visitor analytics described above. Hosting and related technical infrastructure providers process requests so the site can be served and protected. These providers only handle information as needed to provide their service to us.

We may also disclose information if the law requires it, if we need to protect our rights or the security of the site, or in connection with a business transfer such as a sale or reorganization, if that ever happens.

Best Web Digital does not sell personal information and does not disclose it for targeted advertising.

How long information is kept

Form submissions are not saved in a database on this site. A copy of your message arrives in our business email inbox, and copies may exist in our email and delivery providers' systems according to how those systems operate.

We keep inquiries only as long as reasonably needed to handle the conversation, keep normal business records, resolve a dispute, maintain security, or meet a legal requirement. We do not set an arbitrary fixed deletion date, and you can ask us to delete your inquiry at any time.

Cookies and tracking

This site uses Lovable's built-in aggregate visitor analytics. It does not currently use Google Analytics, advertising pixels, retargeting tags, or other marketing trackers. Strictly necessary technical storage and server logs may be used by the site and by our hosting and security providers to deliver pages and keep the site safe. If that changes in a way that affects you, we will update this policy.

Security

We use reasonable safeguards to protect the information we receive, and we work with established providers for email delivery and hosting. No website, email system, or transmission method is completely secure, so we cannot guarantee absolute security.

Children's privacy

This is a business website and it is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, email us and we will take appropriate steps to delete it.

Your privacy choices

Depending on where you live and which laws apply, you may have the right to ask us to access, correct, or delete personal information about you, or to obtain a copy of it. Where required, you may also appeal a decision if we deny your request. Not every right is available to every person, and some requests may be limited by law or by information we need to keep.

To make a request, email hello@bestwebdigital.com with the subject "Privacy Request" and tell us what you would like us to do. We may need to verify your identity before acting, usually by confirming details from the message you originally sent, so that we do not disclose information to the wrong person.

Links to other sites

Some pages link to third-party websites, tools, or documentation. We do not control those sites, and their own privacy practices apply once you leave this one.

Changes to this policy

If our practices change, we will update this page and change the "last updated" date above. Where the law requires it, we will also provide additional notice.